The Scheme has been developed to provide peace of mind to customers purchasing a motorcycle, scooter or moped over the Internet, which is manufactured or imported by an MCI member. It provides a means for MCI members, who all commit to the MCI’s Code of Practice, to differentiate themselves from some companies who compromise on quality and customer service to gain price advantage.
The MCI Code of Practice sets minimum standards customers should expect when purchasing a new machine and the after sales support provided. It also provides an independent conciliation service, in the unlikely event that a complaint cannot be resolved to a customer’s satisfaction. MCI manufacturer and importer members are able to use the distinctive Buy With Confidence logo to show their participation in the Scheme. More information can be found on the Buy With Confidence website – www.buybikeswithconfidence.co.uk.